Frequently Asked Questions

About Apps

Does Z.com Research have a mobile app?: Yes, our mobile app is available for both Android and iOS
- Download Z.com Research for Android
- Download Z.com Research for iOS

What should I do when I encounter a problem or error page on Z.com Research App?: Please try below troubleshooting steps
- close and re-open Z.com Research app
- make sure Z.com Research app is updated to the latest version
- uninstall and reinstall Z.com Research app

Have your problem been solved?

If the problem still persists, please contact us using the link below.

About this website and surveys of Z.com Research
About security questions

We will respond to inquiries within the following times.
Weekday 10:00～18:00 （Weekends and Holidays are closed） Please note that we may take some time to answer your question.