Frequently Asked Questions

About Point & Reward

How can I earn points?

You can earn points by
- answer surveys or interviews
- invite your friends to join Z.com Research
- participate in our campaigns

What is the use of points?

Points can be used to exchange with lifestyle vouchers and donate to charity through points redemption channel

How can I check my points?

To check your points, you need to login first and your accumulated points can be checked at below areas.

Desktop:
On the left hand side of the page once you login
On the left top corner inside "My Account" page. "My Account" can be accessed by clicking "My Account" button on the top right of the page once you login

Mobile:
On top of the navigation bar after clicking on the menu button (right side of the page)
On the top area of the "My Account"

Have your problem been solved?

If the problem still persists, please contact us using the link below.
We will respond to inquiries within the following times.
Weekday 10:00~18:00 (Weekends and Holidays are closed) Please note that we may take some time to answer your question.