Frequently Asked Questions

About Registration

What is the requirement for registering as a member?

To register, you must
- 15 years old and above
- For 15 -17 years old, must register with the permission and supervision of a parent or guardian
- Resident in Singapore
- Have a valid email address
- Own at least a device (desktop/laptop/tablet/smartphone) with access to the internet

How to register completely?

1. Click "Sign up" on the top page or go to "New registration" at the bottom page to fill in your personal information.

2. Fill in your personal information such as
- Name
- Email Address
- Phone Number (mobile)
- Password
- Date of Birth
- Gender
- Race
- Postal Code
- Region
- Security question
- Security Answer

3. Read and agree with the Terms & Conditions and Privacy Policy.

4. Click on "Sign Up" for temporary registration.

5. You will receive an email with a verification link to complete the registration. Please click on the link to complete the registration.

6. After clicking on the link, you will receive another email to inform you that your registration is completed. Congratulations! You now can login and share your opinions by answering surveys!

What is the benefit of joining as a member?

By joining Z.com Research, you can
- feel the joy of sharing your opinion and knowledge, contributing to better products and services
- earn points and exchange for lifestyle vouchers or donate to charity
- get insider knowledge and insights about upcoming products and trend from the surveys or interviews

Why I unable to tick / click the check box next to "I have read and agree to the Terms & Conditions and privacy policy statement"?

Please click the "I have read and agree to the Terms & Conditions and privacy policy statement" wording and the terms and condition page will be opened in a new tab. The check box will be automatically ticked / checked after the page is scrolled. Kindly close the Terms & Conditions tab to return back to the sign-up page to complete your registration.

Have your problem been solved?

If the problem still persists, please contact us using the link below.
We will respond to inquiries within the following times.
Weekday 10:00~18:00 (Weekends and Holidays are closed) Please note that we may take some time to answer your question.