A crucial component is the monitoring of the experience of the referrals. You will not only be provided with insights that enable you to analyze the degree of enjoyment that your referrals experience, but you will also be provided with the tools that you require in order to fine-tune your marketing efforts in order to attain levels of success that have never been seen before.

For the purpose of gathering feedback from their referrals, Z.com Research has conducted a survey. We encourage our referrals to share their thoughts and invite them to share their opinions with us regarding the referral program to which they have been referred. They were a tremendous help in letting us know their feedbacks.

In this section, we will discuss a few of the findings.

The first thing that we did was inquire about the type of referral system that they utilized for the referral program.

There are 53.8% of respondents who use WhatsApp, 10.3% who use email to send invitations, 5.1% who use Instagram, 10.3% who use Facebook, and 35.9% who provide your unique invitation URL directly. Based on the findings, it was determined that WhatsApp is the most often used technique for conducting invitations. Some of the remaining individuals make use of additional platforms, including X (which was formerly known as Twitter), various other social networking platforms, QR codes, and so on.

To further inquire, we inquired about the reasons for your participation in the referral program and the introduction of Z.com Research.

With regard to the incentive for referrals, a total of 53.8% of individuals are interested. By participating in the program in ways that go beyond simply responding to surveys, 59% of participants join up for the program in order to obtain additional points. By signing up, 41% of individuals do so with the intention of sharing a website with other individuals that generates a considerable amount of cash.

It has been found that 35.9% of individuals are able to enhance their level of comprehension by participating in surveys. The importance of the spread of ideas through the use of surveys is a belief held by 41% of respondents.

When it comes to the referral program, 38.5% of participants are doing so with the intention of spreading their joy and contentment to other individuals or groups. It has been determined that 17.9% of the whole population is satisfied with the website's content as well as its features.

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Z.com Research was presented to whom did you introduce it?

Z.com Research has been offered to friends by 64.1% of them, while 59% of them have introduced it to members of their family. In addition, there are 5.1% of people who present it to members of SNS followers, and 10.3% of people who introduce it to users who visit a website or blog are the ones who do so.

Are you pleased with the amount of points that are supplied for the referral program (5,000 points = $50)?

Only 28.2% of respondents are dissatisfied, while 71.8% of respondents are delighted.

With regard to the requirements that are now in place for the referral program, what are your thoughts on the matter? This means that you need to achieve a score of at least 200 points. Please ensure that you respond to a minimum of fifteen surveys within a period of three months following the completion of the registration process. Finally, the deadline for responses is the third month after the registration period has officially ended.

10.3 percent of people believe that it is extremely easy to understand. According to 28.2% of respondents, it is not all that difficult. According to 43.6%, it is appropriate. The difficulty level is 12.8%, and 5.1% of people find it extremely challenging.

To Sum Up!

Through the process of monitoring the referrals experience, we are able to acquire insight into the components of your program that referrals find enjoyable, the aspects that they find challenging, and the areas in which we may make improvements. The attentive monitoring of vital metrics, the resolution of any difficulties that may develop, and the attentive listening to what your referrals have to say all contribute to the improvement of the quality of the experiences that your referrals have.
Z.com Research Singapore
Z.com Research conducts various surveys.
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